Fees

Therapy fees

I believe that everyone deserve high-quality services. Thus, what you could expect from Stepping Stones Psychology is that the psychological services in Sheffield are being offered at very competitive rates involving an honest and upfront fees structure. Furthermore, for the same reason we offer discount to those of you who are experiencing financial difficulties.

Equally, what I expect from all my clients is  that they make upfront payments in order for Stepping Stones Psychology to run a smooth and efficient service. This is because having a healthy cash-flow is paramount to the survival and success of Stepping Stones Psychology . Chasing overdue payments is time-consuming, stressful and costly for Stepping Stones Psychology and for my clients. Please see our Cancellation and Refund Policy below.

 

Discount/Concessions

  • Rates for those affected by financial issues are negotiable. For those on low income or benefits, proof of benefit letter may be required.

 

Consultation Services

  • Initial Consultation: £80 – 90mins
  • Consultation sessions: £35 – 60mins

 

Therapy Services

  • Adult Therapy: £50 – 60mins
  • Child Therapy: £50 – 60mins
  • Couple Therapy: £60 – 60mins
  • Family Therapy: £65 – 60 mins
  • Group Therapy: £45 PP – 60 mins

* Adult Therapy/Child Therapy will take place as Individual Therapy

 

Online Psychological  Services

E-mail sessions:

  • Initial Consultation E-mail: £25
  • E-mail Therapy: £20 per  e-mail reponse

Skype Sessions (Instant Messenger/Skype call)

  • Initial Consultation: £35 – 75mins
  • Online session: £30 – 60mins

 

Telephone Psychological Services

  • Initial Consultation £45 – 60mins
  • Individual Therapy via Telephone: £40 – 60mins

 

Psychological Reports

  • £50 – An hourly rate for an in-depth psychological report
  • £80 – A flat rate for a one-page psychological report of a brief summary

 

 Clinical Assessments

  • This service would consist of Neuropsychological/Cognitive Assessment and a general Mental Health Assessment
  • The fee I charge for this service, including a full report of the findings and recommendations, would be £1500 per client (+ travel cost). All prices are per client and include VAT.

 

Booking and Cancellation Policy 

First session / Refund

  • I recognise that taking the first step to attending therapy can be very daunting. Furthermore, I appreciate that Stepping Stones Psychology would not be the most appropriate service for all clients. The payment for the first session has to be made upfront in order for me to reserve the session for you. However, to help you make up your mind, the first session is offered with an unconditional money-back guarantee. If, at the end of the first session, you do not wish to continue to use our services, the session fee will be refunded without question.
  • Subsequent, missed and cancelled appointments are non-refundable and would normally be charged for. There would be an option in end of each session for you to pay in advance for the following session.

Late Arrival/Missed Sessions

  • Services delivered face-to-face will be delivered at the time and place we have agreed. If you arrive more than 15 minutes late, without making prior contact with us, this will be considered to be a non-refundable cancellation on your part.
  • If services were to be delivered via telephone, Skype or other virtual service you are responsible for making the call or connection. If the call or connection is not received within 15 minutes of the agreed time, this will also be considered to be a non-refundable cancellation irrespective of the reason for the failure.
Cancellations
  • No charge will normally be made in respect of sessions cancelled at least 48 hours in advance.
  • However, if a client repeatedly cancels sessions, even with notice, we reserve the right to charge the full session fee for all missed or cancelled appointments and to require prepayment for future appointments.

 

Emergencies

  •  Very occasionally, emergencies may make it impossible for us to deliver a session as agreed. Normally we would have advised you in advance if this is likely, but in any event we would let you know as soon as possible if a session needs to be cancelled. If we cancel a session, no charge would be made and an alternative time would be offered.
  • We recognise that emergencies can happen to anyone, at any time. if you need to cancel an appointment at very short notice for reasons of genuine emergency, we will endeavour to be understanding and may waive the cancellation fee so long as you contacted us as soon as reasonably possible. Sessions missed without giving appropriate notice will remain chargeable in all but the most extreme circumstances.